Norsewood Boil Water Notice

5 November 2024

Update 5: Monday 11 November 2024:

Norsewood's Boil Water Notice has been lifted.  Three consecutive days of clear testing have been received and the replacent component is working efficiently.

Thank you for your patience and understanding

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Update 4: Saturday 9 November 2024:

Norsewood's Boil Water Notice remains in place over the weekend.  It will be reviewed on Monday 11 November and an update provided.

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Update 3: Friday 8 November 2024:
We have received one preliminary clear sample result (Wednesday 6 November’ sample).  We are awaiting results from yesterdays and todays sampling.

We are dosing chlorine into the reticulation network and are monitoring the plants performance.  Sample testing will continue over the weekend to provide a full picture of water quality.

The boil water notice remains in effect as our water team await 3 consecutive days of clear water sample results.

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Update 2: Thursday 7 November 2024:

The replacement part for our Norsewood water treatment plant has successfully been installed. During the repair some other faults were identified which were rectified at the time.
The boil water notice remains in effect as our water team await 3 consecutive days of clear water sample results.

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Update 1: Wednesday 6 November 2024:

Council have received a replacement part for the faulty component that affected the chlorine dosage.  Once it has been installed the chlorine dosage will resume.  Please note that Taumata Arowai, the New Zealand water regulator, requires us to have three consecutive days of clear test sample results before we can lift the boil water notice.

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5 November 2024

Tararua District Council has issued a boil water notice for the Norsewood water supply. Due to  a fault with the water Treatment Plant there may be insufficient chlorine disinfection in water supply  according to NZ Drinking Water Standards. Staff are onsite and updates will be provided.

Until notified, Norsewood residents connected to the Public Supply are advised to boil water before using it for:

  • drinking (including making of sachet juice/drinks);
  • making ice;
  • food preparation;
  • brushing teeth; and
  • preparing infant/toddler formula.

Electric jugs with a cut-off switch can be used as long as they are full – allow the water to come to the boil and wait for it to switch off (do not hold the switch down to increase the boiling time).  Water can also be placed in a clean metal pan and brought to a rolling boil for one minute. Boiled water should be covered and allowed to cool in the same container.

People with severely compromised immune systems, infants, pregnant women, and some elderly may be at increased risk.

These people should seek advice about drinking water from their health care providers. If you have specific health concerns, consult your doctor or Healthline 0800 611 116.

Residents that have other houses or have tenants on their property are requested to advise them that a Boil Water Notice has been issued.

Residents are also asked to conserve water where possible.